Your Order
How do I make changes to my order? Can I cancel my order?
We can facilitate changes to an order or even a cancellation till the order is shipped. You can reach us at wecare@theyellowdwelling.com with your instructions. Once the order is shipped, we are unable to make any changes to your order.
I placed an order, what is the order status?
Please reach out to our customer care team via email: wecare@theyellowdwelling.com and/or call +91 96062 46004. Our team will be able to update you on your order status.
Do you take bulk orders?
Yes, we do take bulk orders. You can email us at wecare@theyellowdwelling.com or call us on +91 96062 46004
Why are some of your products out of stock?
We’re sorry you can’t find the product you love! It takes about six months to a year to develop a new collection, and although we have a system in place for anticipating demand, we can never fully predict if an item is going to sell out. While we increase our volumes each year, we’re extremely careful to avoid overstocking and wastage – for a minimal carbon footprint. It’s all about finding and maintaining the right balance, something we’re trying to get better at every year. We also listen closely to the needs and wishes of our customers, and do our best to ensure their favourite items come back in stock as quickly as possible, though most of our collections are one-time only – so, we’d personally suggest that if you like something, buy it right away. However, some out of stock items might be available again, so click on the “notify me when in stock” button of an out of stock item, and we will email you as soon as it’s back in stock.
How is the gift card delivered? Where do I apply for it?
All gift cards are digital and available on the website. Once you purchase a gift card for someone they will receive an email with your message and a gift card code for the amount chosen by you. You will receive a confirmation email once the gift card is emailed to them. No physical gift cards are sent. The receiver can apply the gift code at checkout under the discount code section and the amount will be deducted from their cart amount.